Jurnal Manajemen is a scientific journal published by the Faculty of Economics and Business at Atma Jaya Catholic University of Indonesia, Jakarta. It was first published in 2007 with P-ISSN 1829-6211. Over time, this journal has consistently and regularly been published twice a year, in May and November. From 2013 until May 2017, Jurnal Manajemen was published in both print and electronic editions. The electronic edition was regularly published through the Open Journal System (OJS2) up to Volume 14, No. 1, and has been indexed in Google Scholar. The journal could be accessed at: http://ojs.atmajaya.ac.id/index.php/JM. With advancements in IT and the emergence of OJS3, Atma Jaya Catholic University of Indonesia encouraged existing journals to migrate to OJS3. As of July 25, 2017, Jurnal Manajemen has also obtained an E-ISSN (2597-4106), allowing full publication in electronic media. The journal can now be accessed at: http://ejournal.atmajaya.ac.id/index.php/JM. Since the publication of Volume 14, No. 2 in November 2017, Jurnal Manajemen has been published exclusively with an E-ISSN and has migrated to OJS3, continuing its regular biannual publication schedule. However, all articles from each issue are still uploaded to OJS3 to ensure accessibility through the system.
Fakultas Ekonomi dan Bisnis Universitas Katolik Indonesia Atma Jaya
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INTERGENERATIONAL CONSUMER BEHAVIOR : A SYSTEMATIC REVIEW FROM 2001 UNTIL 2024
This systematic literature review explores the evolving landscape of intergenerational consumer behavior by analyzing 35 peer-reviewed articles, which were published between 2001 and 2024. Using the PRISMA framework, this review identifies the key pattern, mechanism, and cultural context that shape the consumers’ preference across generational cohort. The findings reveal a significant shift from the traditional unidirectional influence toward a bidirectional dynamic influence, where the younger generation increasingly influences the household consumption, specifically in digital and lifestyle related product category. This review uncovers six thematic clusters: Brand Identity and Emotional Meaning, Direction of Influence, Cultural Orientation, Lifestyle and Product Category, Advertising and Media Exposure, and Peer and Family Interaction.
Copyright (c) 2025 Ignatius Hari Santoso, I Made Sukresna http://creativecommons.org/licenses/by-nc-sa/4.0
STRATEGIC BUSINESS TRANSFORMATION AND CORPORATE SUSTAINABILITY: EXAMINING THE ROLE OF DYNAMIC AND DIGITAL CAPABILITIES
In today's dynamic and competitive business environment, organizations must continuously adapt to external and internal changes to achieve corporate sustainability. This study examines the influence of Business Transformation (BT), Service Innovation Capability (SIC), and Service Delivery (SD) on Corporate Sustainability (CS), with Dynamic Capability (DC) as a mediating variable and Digital Transformation (DT) as a moderate factor. Employing Resource-Based View (RBV) and Market-Based View (MBV) theories, this study aims to explore how firms leverage internal capabilities and external market factors to drive long-term sustainability. A quantitative research design was applied, utilizing "This study employed Partial Least Squares-Structural Equation Modeling (PLS-SEM) to test the proposed hypotheses, utilizing data collected from 400 managers." and executives in the energy sector, with a focus on PT PLN (Persero). The findings confirm that BT, SIC, and SD positively influence CS, both directly and indirectly through DC. Furthermore, DT significantly moderates the relationships between BT, SIC, and SD with DC, indicating that digital adoption enhances firms' ability to adapt and reconfigure resources. The mediating role of DC was also supported, reinforcing its importance in linking strategic initiatives to sustainability outcomes. This study contributes to strategic management literature by integrating RBV and MBV perspectives while providing empirical evidence on DT as a catalyst for corporate sustainability. Practically, the results highlight the importance of firms investing in digital capabilities.", service innovation, and dynamic adaptation strategies to remain competitive. Future research should explore longitudinal effects and industry variations in digital transformation and sustainability practices.
Copyright (c) 2025 Patar Situmorang, John Tampil Purba, Evo Sampetua Hariandja http://creativecommons.org/licenses/by-nc-sa/4.0
THE ROLE OF PHARMACIST ATTITUDE, MEDICATION SUPPLY, LOCATION, AND PRICE FAIRNESS IN IMPROVING PHARMACY PERFORMANCE
This study aims to analyze the influence of pharmacist attitude, medication supply, pharmacy location, and price fairness on customer satisfaction and its impact on pharmacy performance in independent pharmacies. In conducting testing of these variables, the researcher distributed questionnaires to 345 respondents who had visited, consulted with pharmacists or pharmacy staff, and purchased medication at the pharmacy, using a Modified Likert scale. The sample was collected using a purposive sampling method. Data analysis was conducted using the Structural Equation Model (SEM) Smart PLS. The results of the study indicate that pharmacist attitude, medication supply, pharmacy location, and price fairness have a significant direct impact on pharmacy performance. Furthermore, pharmacist attitude, medication supply, pharmacy location, and price fairness have a significant direct impact on customer satisfaction. Customer satisfaction has a significant direct impact on pharmacy performance. Customer satisfaction also mediates the effect of pharmacist attitude, medication supply, pharmacy location, and price fairness on pharmacy performance.
Copyright (c) 2025 Johnson, Dwinita Laksmidewi http://creativecommons.org/licenses/by-nc-sa/4.0
BUSINESS INCUBATOR MANAGER ROLES: A SYSTEMATIC LITERATURE REVIEW FROM LITERATURE BETWEEN 2001 - 2024
Business Incubator already evolved from only providing resources, to becomes an places to develop the entrepreneur. This change makes a lot of task that should business Incubator provide and make managers roles more important than before. Even though, many research about the success of incubator an startup, but the roles of manager still need to be explored more. This systematic review aims to investigates the roles and the responsibilities of the business Incubator managers, their impact for the startup and incubator itself, and how can the managers align it with the long-term incubator goals. A systematic review conducted using PRISMA framework, and reported with the guidance of PRISMA2020 Checklist. Search from the publication that Examined incubator business manager published from 2001 -2024, From 129 article that found from the 129-article identified, 35 used for the final review. This Research found that Manager has a key role in facilitating mentees/incubates to access resources and networks, mentoring, and managing the incubator operations. Suggest the managers to become proactive for the success of the mentee/incubates. The study concludes that the role of incubator managers is crucial to fostering the entrepreneur, key factor for the success of incubator, it recommends for them to enhancing managerial roles to adapt on the dynamic environments.
Copyright (c) 2025 Wira Syahputra, Tri Siwi Agustina http://creativecommons.org/licenses/by-nc-sa/4.0
THE IMPACT OF INDEPENDENT COMMISSIONERS ON BANK PROFITABILITY: THE MODERATING ROLE OF OPERATIONAL EFFICIENCY IN INDONESIAN BANKS
This study aims to analyze the influence of the number of independent commissioners on company profitability with operational efficiency as a moderating variable. The study focuses on the banking sector in Indonesia listed on the Indonesia Stock Exchange for the years 2016-2020. The sample analyzed consists of 37 banks with 167 observations over 5 years. This study conducted hypothesis testing through panel data regression analysis processed using the STATA 17 statistical program. From the panel data regression analysis results, it can be concluded that the number of independent commissioners significantly positively impacts company profitability. It was also found that operational efficiency significantly moderates the relationship between the number of independent commissioners and company profitability.
Copyright (c) 2025 Bima Prawirosaputro, Irenius Dwinanto Bimo http://creativecommons.org/licenses/by-nc-sa/4.0
PERAN PENGGUNAAN MEDIA SOSIAL TERHADAP LOYALITAS PELANGGAN DIMEDIASI KEPERCAYAAN PELANGGAN DAN KUALITAS INFORMASI
Currently, millennials have the highest expenditure in the fashion industry. There are several fashion brands that are often used by the Indonesian community, especially the Uniqlo brand, which is favored by Indonesians at the moment. The purpose of this research is to examine and analyze the role of social media usage on customer loyalty, mediated by customer trust and information quality, on a sample of Uniqlo consumers who seek product information through social media. This type of research is causal explanatory, with data collection using survey techniques and a questionnaire method with a total of 200 respondents and the help of SPLS. The results of this study indicate that the role of trust has a positive influence while information quality does not have a positive influence in mediating the effect of social media usage on customer loyalty.
Copyright (c) 2025 Verrent Senjaliani, Henky Lisan Suwarno Suwarno http://creativecommons.org/licenses/by-nc-sa/4.0
ENHANCING GEN Z EMPLOYEES COMMITMENT THROUGH FLEXIBLE WORK ARRANGEMENTS, WORK-LIFE BALANCE, AND JOB SATISFACTION
This research was conducted with the aim of determining the effect of flexible working arrangements on organizational commitment with work life balance and job satisfaction as mediating variables in generation Z employees who work in Jakarta and its surroundings. In this research, the population used as the research object is generation Z employees or those with birth years from 1998 to 2009 who work in Jakarta and its surroundings. Apart from that, the purposive sampling method was used as a sample determination technique. The questionnaire distributed was in the form of a Google Form with the criteria for respondents being permanent employees who can or have worked with flexible working arrangements and have currently worked at the company for at least 1 year. 176 respondents were obtained and data processing was carried out using SMART PLS 4.0 software. The results obtained in this research are that Flexible Working Arrangement has a significant effect on Organizational Commitment, Work Life Balance, and Job Satisfaction. Job Satisfaction has a significant effect on Organizational Commitment and Job Satisfaction mediates the effect of Flexible Working Arrangements on Organizational Commitment. Meanwhile, Work Life Balance does not have a significant influence on Organizational Commitment and Work Life Balance cannot mediate the influence of Flexible Working Arrangement on Organizational Commitment.
Copyright (c) 2025 Jonathan Christian Matthew Nainggolan, Sylvia Diana Purba http://creativecommons.org/licenses/by-nc-sa/4.0
FROM CSR TO SERVICE QUALITY: UNVEILING THE KEY DRIVERS OF CUSTOMER LOYALTY FOR INDONESIA'S FLAG CARRIER
To stay ahead in the competitive airline industry, various efforts are made to maintain consumer loyalty amidst numerous airline options. Companies engage in Corporate Social Responsibility activities as a marketing strategy. These efforts support sustainability, enhance corporate image, and strengthen customer loyalty. However, relying solely on social activities is not enough to boost customer loyalty. In such a competitive aviation industry, airlines must also focus on business activities related to customers, influenced by service quality. This study examines the impact of CSR and service quality on corporate image and customer loyalty of airlines in Indonesia. Using a quantitative approach, questionnaires were distributed online to 319 respondents. Data was processed using SmartPLS software for hypothesis testing. Out of 16 hypotheses, 14 were accepted, indicating a stronger direct relationship between service quality towards corporate image and customer loyalty compared to CSR. Additionally, the mediating influence of corporate image was identified.
Copyright (c) 2025 Kelvin Levi Martawidjaja, Tengku Ezni Balqiah http://creativecommons.org/licenses/by-nc-sa/4.0
THE IMPACT OF E-SERVICE QUALITY ON USER SATISFACTION OF ONLINE HEALTH SERVICE WITH TRUST AS A MEDIATOR
The research focuses on the impact of e-service quality on customer satisfaction of Halodoc with the mediation of trust. There are 6 variables – namely, user interface, responsiveness, need fulfillment, security, and customer service – which will be examined whether they have a direct effect on satisfaction and trust as mediation on customer satisfaction. This research involved respondents aged 17-50 years in Jakarta, Bogor, Depok, Tangerang, Bekasi. Data was collected online using Google Forms. The data were processed using SMART PLS to solve the 11 hypotheses of this study. The results of this study indicate that trust, user interface, and responsiveness do not have a direct effect on satisfaction. Meanwhile, need fulfillment and customer service have a direct influence on satisfaction. Trust as a mediator influences the effect of security on satisfaction, and customer service on satisfaction. Meanwhile, the user interface variables, responsiveness, and need fulfillment through trust mediation do not affect satisfaction.
Copyright (c) 2025 Febby Angelina Yenchristie, Efendi http://creativecommons.org/licenses/by-nc-sa/4.0
TECHNOLOGY ADOPTION CHALLENGES AND MARKETING STRATEGIES FOR MSMES IN SURABAYA: A QUALITATIVE STUDY
The specific purpose of this study is that researchers want to see the readiness of the 14 MSMEs in Surabaya facing competition and their readiness for technology adoption, understanding of brands and product attributes. In terms of this technology, both in the use of machines, marketplaces as a means of buying and selling online and the use of social media as a means of promotion. Understanding brand attributes is also an interesting discussion because the brand is the identity of a product which must then be communicated to potential consumers. This research design uses phenomenology and qualitative study. While the sample selection in this study used a purposive sample, by conducting interviews and brief observations before conducting in-depth interviews using a semi-structured model. The ability of MSMEs in entrepreneurship determines business sustainability. In terms of technology mastery and branding. MSMEs have weaknesses in adapting to join e-marketplaces, financial and sales records, and not many have standardized packaging labels. The constraints of MSMEs are technical capabilities in using computers and their features, making financial reports, and simple sales reports. MSMEs are required to make more efforts to update simple managerial skills and have creativity so that their products have advantages and competitiveness.
Copyright (c) 2025 Monica Adjeng, Yuliasti Ika Handayani http://creativecommons.org/licenses/by-nc-sa/4.0
Knowledge Management Strategy On Intelletual Capital And Organizational Performance
The advent of information technology has precipitated a paradigm shift in the global business landscape. One of the principal factors contributing to the ability of organisations to adapt to this paradigm shift is the capacity of their employees. Intellectual capital has emerged as a new area of focus in accounting research. There is a substantial body of empirical evidence that attests to the significance of intellectual capital enhancement for business strategy. Nevertheless, there is a paucity of empirical research examining the relationship between knowledge management strategies and intellectual capital and organisational performance. The objective of this study is to make a contribution to the empirical investigation of knowledge management strategy, specifically in relation to 556 companies from the Southeast Asia region for the period 2021-2023, as identified from the I/B/E/S database. The results of the study indicate that there is no significant effect of value-added intellectual coefficient (VAIC), which represents a firm's intellectual capital, on performance (return on investment (ROI)). This is due to the lack of complete data for calculating VAIC. Employee costs are the primary account used to calculate VAIC, and thus, knowledge management strategies may be perceived as less critical by managers when intellectual capital is not a primary concern.
Copyright (c) 2024 Gabriel P Aryanindita, Thia Margaretha Tarigan http://creativecommons.org/licenses/by-nc-sa/4.0
Kajian Literatur Atas Layanan Digital Marketing Berbasis Mobile Apps Dan E-Service Quality Terhadap Tingkat Kepuasan Yang Berdampak Pada Loyalitas Pelanggan
The increasingly rapid development of technology provides quite significant changes in various spheres of life, including the economic and business sectors. One form of implication is the use of a digital marketing service strategy based on mobile apps and e-service quality which is oriented towards the level of customer satisfaction and loyalty. This research was\conducted using descriptive methods through a qualitative approach. The data used in this research is secondary data in the form of theoretical basis and empirical findings from previous research obtained through literature study. The conclusion that can be drawn from this research is that the application of digital marketing and e-service quality has a positive and significant effect on the level of customer satisfaction. Customer satisfaction is proven to have an influence on customer loyalty to make repeat purchases of a product or service.
Copyright (c) 2024 Rediyono Rediyono, Muhammad Tommy Fimi Putera http://creativecommons.org/licenses/by-nc-sa/4.0
Dapatkah Anda Menangani Tekanan? Studi Fenomenologi Terkait Upaya Karyawan Dalam Menghadapi Tekanan Kerja
This research was conducted to find out how the efforts of employees at BRI Bank Teuku Umar Sub-Branch Office in overcoming the workload pressure received so that the performance of each employee can be maintained so as to avoid turnover intention (intention to change jobs). This study uses qualitative data types that use 6 people as research informants. Determination of informants using purposive sampling technique, by way of observation, interviews and documentation. The results obtained from this study are that the workload pressure received by employees at BRI Bank Teuku Umar Sub-Branch Office does not decrease employee performance, because each employee has a way to deal with stress resulting from work pressure received. efforts to overcome this pressure in the form of taking leave, exercising, traveling with family to carrying out hobbies that are liked, so that the perceived work pressure does not affect employee performance and intentions to move jobs from the company.
Copyright (c) 2024 I Putu Dharmawan Pradhana, I Wayan Abimayu Angga Nugraha, Ketut Elly Sutrisni http://creativecommons.org/licenses/by-nc-sa/4.0
Meningkatkan Green Purchasing Behavior di Kota Kupang: Peran Green Perceived Value, Green Perceived Risk, dan Green Perceived Trust
The aim of this study is to develop a preliminary framework to explore the ecological influence of perceived ecological value, perceived risk, social influence, and low price sensitivity on environmentally friendly purchase intentions and discuss the mediating role of environmentally friendly beliefs. Furthermore, this research uses empirical research through a questionnaire survey method to verify the hypothesis and explore its managerial potential. Data processing uses structural equation modeling (SEM) to verify the research framework. Empirical results show that awareness of environmentally friendly values, social influence and sensitivity to low prices have a positive impact on environmentally friendly beliefs and environmentally friendly purchasing intentions, while green ro risk perception has no impact at all. Furthermore, this research shows that the relationship between green purchase intentions and perceived green value is moderated by green beliefs. Therefore, invest resources to increase the perceived value of environmental compassion to increase environmental compassion beliefs and environmentally friendly purchasing intentions. This study summarizes the literature on green marketing and relationship marketing within a new management framework of green purchase intentions. This study uses five new concepts – perceived green value, social influence, low price sensitivity, green beliefs, and green purchase intentions – to develop an original research framework for increasing green shopping intentions. Although previous research has highlighted issues related to purchasing intentions, no research has yet explored issues related to environmentally friendly management. Therefore, this article builds a research framework to address green purchase intentions.
Copyright (c) 2024 Maria Augustin Lopes Amaral, Jou Sewa Adrianus, Engelbertus G. Ch. Watu http://creativecommons.org/licenses/by-nc-sa/4.0
Dampak Pandemi COVID-19 Dan Price Book Value Terhadap Return Saham
COVID-19 emerged as a worldwide pandemic starting in late 2019. The world economy experienced a major shock and many businesses and corporations went out of business due to the impact of this pandemic. Stock markets in all countries around the world are also experiencing turbulence and extraordinary price fluctuations. This study examines the effect of the COVID-19 pandemic and the Price Book Value ratio on stock returns in Indonesia. The data analysis method uses multiple linear regression methods on stocks that are members of the LQ45 index from 1 January 2020 to 26 November 2021. The results of this study indicate that the increase in COVID-19 cases and Price Book Value has a significant negative effect on stock returns. The results of this study provide empirical evidence that stock prices in the LQ45 index in Indonesia tend to decline when there is a significant increase in the COVID-19 case. Therefore, market participants can be more careful and cautious in taking their portfolio positions in investing in the Indonesian stock market during the COVID-19 pandemic. The limitations of this study show a low R2 coefficient, which means that many other variables still affect stock returns outside of this study. Future research can use other financial ratio variables, dividends and rights issues in explaining their effect on stock returns.
Copyright (c) 2024 Claudia Stefi, Megawati Oktorina http://creativecommons.org/licenses/by-nc-sa/4.0
Pemanfaatan Analisis Sentimen dalam Prediksi Harga Saham: Studi pada Investor Retail Indonesia
The upswing in engagement from retail investors in the Indonesian stock market aligns with a significant rise in the use of various social media platforms as conduits for stock-related information. In particular, number of content creators shared information about stock in Youtube grows, the information including the effect of corporation actions at stock market. This study sought to leverage sentiment data extracted from particular videos to predict the stock closing prices, especially at the corporate action event using Long Short-Term Memory (LSTM) and Bidirectional LSTM (Bi-LSTM) models. In this study also included several classification algorithm result to explore the accuracy in the prediction models. The result indicate that while sentiment from Youtube serves a viable variable for prediction, the Bi-LSTM model shows better performance compared to the based model in forecasting stock prices surrounding corporate action dates. Furthermore, the combination with classification algorithms shows an improvement in refining predictions, where demonstrate a potential accuracy score when incorporated into the predictive model. This research contributes insights the potential value using sentiment from Youtube platform and machine learning models to predict the time series data, especially in stock market. The findings hold significance for Indonesian retail investors seeking an alternative decision-making tools within the dynamic stock market landscape.
Copyright (c) 2024 Christophorus Bintang Saputra, Deddy Priatmodjo Koesrindartoto http://creativecommons.org/licenses/by-nc-sa/4.0
ANALISIS SWOT DAN CANVAS UNTUK PENGEMBANGAN BISNIS MAKANAN TRADISIONAL ROTI KOMPIANG SEBAGAI MAKANAN LEGENDARIS KOTA SOLO
Efforts to improve the regional economy can be made from various sectors, one of which is the culinary tourism sector. Kompiang as one of the legendary traditional culinary from Solo needs to be preserved because Kompiang Solo produced by Hari Hariyono is the only one in Solo, even Central Java. The development of Kompiang Solo is not as good as the development of Kompiang from Surabaya, Bali, and NTT. Kompiang Manggarai was successfully developed to become a typical souvenir food from NTT. The research aims to analyze the production process, marketing strategy, and regeneration efforts of the traditional food business of Kompiang Cake. This research will conduct a SWOT analysis of the kompiang cake business so that the results of the analysis can be useful for kue kompiang cake entrepreneurs to find out the potential strengths, weaknesses, business and development opportunities, and threats to the kompiang business company in the future. Thus, entrepreneurs will be able to determine the right strategy and business development according to the times for the sustainability of their business. The research will be conducted using primary data obtained directly by observing the Kompiang cake-making location in Solo, in-depth interviews with Kompiang cake entrepreneurs, interviews with the Solo City Government, distributing questionnaires to consumers, and documentation. The results obtained show that Kompiang Solo has the potential to be developed into a typical Solo souvenir food by innovating, in taste, texture, packaging, and service.
Copyright (c) 2024 Asih Anggarani , Herlin Hidayat, Yudith Dyah Hapsari http://creativecommons.org/licenses/by-nc-sa/4.0
ANALISIS MUTASI, KOMPENSASI, DAN PENGEMBANGAN KARIR TERHADAP TURNOVER INTENTION PEGAWAI DENGAN KEPUASAN KERJA SEBAGAI VARIABEL INTERVENING PADA DIREKTORAT JENDERAL BEA DAN CUKAI
The Directorate General of Customs and Excise (DGCE) has substantial human resources. Based on data as of 1 December 2022, the number of DGCE employees is 16,149 people and were spread across 20 regional offices and 3 main service offices throughout the territory of the Republic of Indonesia. Based on employee profiling data conducted in March 2023, 72% of these employees are employees who have home bases in Java. By considering various aspects DGCE carries out job rotation process and career development for these employees. This study aims to analyse the effect of job rotation, compensation, and career development on turnover intention with job satisfaction as an intervening variable at the DGCE. This research is based on several previous studies which show that job satisfaction can influence the relationship between job rotation, career development, and turnover intention. The research method used is quantitative research using a survey (questionnaire) as a data collection instrument. Respondents in this study were employees at the DGCE who were spread throughout the territory of the Republic of Indonesia with positions from general inspector to supervisor and functionally equivalent. The research sample was taken as many as 3.813 respondents. The collected data will be analysed using the validity test, reliability test, and Sobel test. The results of this study are expected to provide an overview of the effect of job rotation and career development on turnover intention with job satisfaction as an intervening variable at the DGCE.
Copyright (c) 2024 Setia Handaya, Suyanto, Jayadi, Indri Astuti http://creativecommons.org/licenses/by-nc-sa/4.0
The Impact of Perceived Supervisor Support, Work Life Balance and Work Engagement in Controlling Turnover Intention in a Pharmaceutical Manufacturing Company
This research aims to determine the effect of perceived supervisor support on turnover intention which is mediated by work life balance and work engagement. This research was conducted at a pharmaceutical manufacturing company in Cikarang, West Java using a non-probability sampling technique, namely purposive sampling. The author distributed an online questionnaire to every worker with permanent employee status with a minimum work period of 1 (one) year to 107 workers. The data analysis method uses the PROCESS Hayes macro bootstrapping method in SPSS. The research results show that perceived supervisor support does not have a significant effect on turnover intention, but work life balance and work engagement fully mediate the influence of perceived supervisor support on turnover intention
Copyright (c) 2024 Ms. Lian Nie, Mr. Saebani, Ms. Purba, Endang Sulistyaningsih http://creativecommons.org/licenses/by-nc-sa/4.0
PENGARUH STAKEHOLDER PRESSURE DAN SHAREHOLDING STRUCTURE TERHADAP SUSTAINABILITY REPORT QUALITY
This research was conducted to examine and empirically determine the effect of stakeholder pressure as proxied by environmental-sensitive industry, consumer-proximity industry, investor-oriented industry, employee-oriented industry and creditor pressure, and shareholding structure as proxied by managerial shareholding and institusional shareholding on sustainability report quality. This research is quantitive research and uses research objects in the form of IDX80 companies on the Indonesia Stock Exchange (IDX) for the 2019-2021 period. The sample selection was carried out using purposive sampling technique and obtained 144 samples from 48 companies and tested using the STATA version 16 statistical application. This study found that investor-oriented industry, employee-oriented industry, managerial ownership and institutional ownership have no significant effect on sustainability report quality. Then environmental-sensitive industry, consumer-proximity industry and creditor pressure have a significant positive effect on sustainability report quality.
Copyright (c) 2024 Muhammad Dzaky Darmawan, Wiwi Idawati http://creativecommons.org/licenses/by-nc-sa/4.0
ANALISIS KUALITAS SISTEM, KUALITAS INFORMASI DAN KUALITAS LAYANAN TERHADAP KEPUASAN PENGGUNA PADA SISTEM APLIKASI KEUANGAN TINGKAT INSTANSI SATUAN KERJA
Agency Level Accounting System (SAKTI) is a product of the Ministry of Finance that was developed to comply with IFMIS's requirements. This study aims to analyze Individual perceptions related to system quality, information quality, service quality, and net benefit on user satisfaction for users of the SAKTI rollout application within the scope of the Office of the Ministry of Religion, Banyumas Regency. Using a questionnaire and purposive sampling, a study was conducted on sixty respondents. This study indicates that a quality system has no effect on the satisfaction user, meanwhile, quality information and quality service are influential positive on the satisfaction user. Moreover, systems quality, information quality, and service quality have no effect on net benefits. Whereas satisfaction users have a positive effect on net benefit.
Copyright (c) 2024 Lorenzia Ida Ayu Irma Hartiwi, Hijroh Rokhayati http://creativecommons.org/licenses/by-nc-sa/4.0
PENGARUH FAKTOR INTERNAL PERUSAHAAN TERHADAP PROFITABILITAS PERUSAHAAN ASURANSI JIWA DI INDONESIA
The influence of foreign ownership on company performance and the influence of company internal factors on the profitability of companies have been widely studied by many researchers. In 2020, the conventional life insurance business consisted of 23 joint venture life insurance and 30 national private life insurance companies. Even though there are fewer in number, joint venture life insurance companies have larger assets and can make a profit, while national private life insurance companies have smaller assets and record losses. All conventional life insurance companies are influenced by the same external company factors, for example economic, demography and regulatory factors. Therefore, a research on the influence of internal company factors on company performance is becoming important. This study uses published financial reports from 16 joint venture life insurance companies and 16 national private life insurance companies for the period 2016 to 2020. The internal factors studied are size (assets), equity, age, liquidityu, tangibility, leverage and loss ratio. The data was processed using panel data regression analysis. Size (assets), equity, liquidity, and loss ratio do not have a significant effet on profitability, both in joint venture life insurance companies and in national private life insurance companies. Company age has a positive and significant effect on profitability of joint venture life insurance companies but does not have a significant effect on national private life insurance companies. Meanwhile, tangibility and leverage have a negative and significant effect on the profitability of national private life insurance companies but do not have significant effect on joint venture life insurance companies.
Copyright (c) 2024 faustinus wirasadi, Hendrian, Ami Pujiwati http://creativecommons.org/licenses/by-nc-sa/4.0
MENGULIK PERAN JOB INSECURITY YANG MEMPENGARUHI EMOTIONAL EXHAUSTIONAL PADA GEN Z DI DUNIA KERJA YANG DIMEDIASI OLEH DETERMINAN ROLE AMBIGUITY
Emotional exhaustion is individual fatigue related to personal feelings and depletion of emotional resources, which refers to excessive emotional feelings due to contact with other people or work. Emotional exhaustion can be influenced by factors including job insecurity and role ambiguity. This research aims to determine the influence of job insecurity through role ambiguity which consists of unclear rules, vague responsibilities, vague expectations on emotional exhaustion at work. The sample in this research was Gen Z who worked part time, full time or freelance, amounting to 200 respondents. The data collection technique uses a list of questions such as a questionnaire and the data analysis technique uses Partial Least Square (SmartPls) to test the ten hypotheses proposed in this research. The research results show that job insecurity directly and indirectly through the determinants of role ambiguity has a positive and significant influence on emotional exhaustion.
Copyright (c) 2024 Nurhasanah, Mustika Ratu, Sulistyo Utami, Kartin Aprianti http://creativecommons.org/licenses/by-nc-sa/4.0
FAKTOR – FAKTOR PENENTU NIAT BERWIRAUSAHA MAHASISWA
Indonesia's the fourth most populous country in the world and the first in Southeast Asia in 2022. However, the ratio of the number of entrepreneurs in Indonesia is inversely proportional to the population. This study aims to empirically examine the effect of entrepreneurship attitudes, subjective norm, and entrepreneurship knowledge on students' entrepreneurship intentions. This study uses a quantitative research design with a descriptive correlational approach and purposive sampling. The 112 respondents from Universitas Tarumanagara S1 Management students who have received entrepreneurship education answered the instrument on this research survey questionnaire. Data were processed using SmartPLS 4 software with data analysis, such as validity and reliability tests; coefficient of determination; effect size; and bootstrap hypothesis testing. The results of the study stated that entrepreneurship attitudes and subjective norm had shown to be positive and significant, while entrepreneurship knowledge had positive and insignificant result toward entrepreneurship intention. This research is expected to be a reference for similar research in the future by developing and applying research variables, such as entrepreneurship knowledge, as well as the scope of the sample can be expanded to obtain more diverse information.
Copyright (c) 2023 William Ekachandra, Ida Puspitowati http://creativecommons.org/licenses/by-nc-sa/4.0
FINANCIAL KNOWLEDGE AND FINANCIAL ATTITUDES TOWARDS THE PERSONAL FINANCIAL MANAGEMENT BEHAVIOR OF MSME ENTREPRENEURS
Personal Financial behavior is a person's ability to manage, namely planning, budgeting, assessing, executing, controlling, seeking, and storing financial funds daily. This study aimed to determine the extent to which financial knowledge and attitudes influence personal financial management behavior. This type of research is Descriptive Quantitative. The data collection technique uses questionnaires that are distributed directly to 63 MSME Entrepreneurs Through Google Forms using a purposive sampling method. The sample in this study is an MSME entrepreneur in Makassar City. Methods of data analysis in this study using the validity test, reliability test, partial test, concurrent test, and test the coefficient of determination using SPSS V.23 software. Based on the results of research data analysis, it can be concluded that financial knowledge and attitude positively affect personal financial management behavior. The limitation, is because this research only focuses on MSME entrepreneurs and one city, the results may not be generalizable. In addition, the relatively small sample size may be another limitation of this study.
Copyright (c) 2023 nuriani, Arfandi Dinsar, Hamida Hasan http://creativecommons.org/licenses/by-nc-sa/4.0
PENGARUH SUSTAINABILITY REPORTING TERHADAP NILAI PERUSAHAAN DENGAN KUALITAS AUDIT SEBAGAI VARIABEL MODERASI
This study aimed to analyse the effect of sustainability reporting on firm value by considering audit quality as a moderating variable. The sample selection used the purposive sampling method, with the main criteria being companies that publish sustainability reporting separately and from 2016 to 2019, respectively. The number of samples is 27 companies, with the number of observations from 2016 to 2019 as many as 108 companies. Hypothesis testing is done by panel data regression using views. The test results show that sustainability reporting positively affects firm value. In the moderation model, empirical evidence shows that audit quality moderates the effect of sustainability reporting on firm value. The results of this study imply that for companies, management needs to disclose sustainable aspects in quality because it is a consideration for investors to invest. For investors, the company's contribution to sustainable elements can be reflected in the sustainability reporting prepared by the company.
Copyright (c) 2023 Dion Situmorang, Irenius Dwinanto Bimo http://creativecommons.org/licenses/by-nc-sa/4.0
PENGARUH AKTIVITAS PEMASARAN MEDIA SOSIAL DAN DUTA MEREK TERHADAP KESADARAN MEREK TOKOPEDIA
This study aims to test the effect of social media marketing activities and brand ambassadors on brand awareness. The sample used was 245 undergraduate students who were selected using convenience sampling. Data were taken using a questionnaire and analyzed using Partial Least Square-Structural Equation Modeling (PLS-SEM). The results of this study indicate that social media marketing activities and brand ambassadors have a positive influence on brand awareness.
Copyright (c) 2022 Bagus Edo Prasetyo, Cokki Cokki
PERAN COVID-19 DALAM MODERASI FAKTOR MAKROEKONOMI TERHADAP STOCK RETURN
The purpose of this study is not only focus on how macroeconomic factors can influence stock return, but also to determine how macroeconomic factors can influence stock return if associated with COVID-19. The paper uses secondary data with research methods quantitatively with type of causal comparative. The regression method used is panel data. This study uses companies that listed in the IDX High Dividend 20 as a sample by using purposive sampling method and resulted in total of 28 companies as samples. The result of this study found that exchange rate, interest rate, and dummy variable positively significantly influenced stock return. Additionally, it was also found out that inflation influenced stock return negatively and significantly. While the moderating test resulted in COVID-19 strengthening the influence of exchange rate, GDP, and money supply towards stock return. COVID-19 is also found to be weakening the influence of gold price towards stock return.
Copyright (c) 2023 Tony Chandra, Candy Chua http://creativecommons.org/licenses/by-nc-sa/4.0
WHISTLEBLOWING PELECEHAN SEKSUAL DI TEMPAT KERJA: DIFERENSIASI ANTARA PRIA DAN WANITA
The purpose of this study was to examine the effect of job insecurity and organizational citizenship behavior on the intention to become whistleblowing. To obtain sufficient statistical results, this research uses 48 respondents who have knowledge of cases of sexual harassment that occurred in the organization where they work. To examine the relationship between constructs and the potential differences in perceptions that exist, the researchers used a path analysis technique assisted by the Smart PLS version 3. The results showed that the constructs of job insecurity and organizational citizenship behavior had a significant impact in shaping intentions to become whistleblowers in cases of sexual harassment in Indonesia. organization where they work. However, there are differences in perception between male and female workers in reporting these acts of sexual harassment Keywords: sexual harassment; job insecurity; whistleblowing; organizational citizenship behavior
Keywords: sexual harassment; job insecurity; whistleblowing; organizational citizenship behavior
Copyright (c) 2023 Yovita Mumpuni Hartarini, Ignatius Hari Santoso, Sopi http://creativecommons.org/licenses/by-nc-sa/4.0
PENGARUH BRAND EQUITY TERHADAP BRAND TRUST DIMEDIASI OLEH BRAND REPUTATION DAN MEDIA SOSIAL SEBAGAI VARIABEL MODERASI PADA KONSUMEN McDONALD’S
This study aims to analyze the effect of brand equity (brand awareness, brand association) on brand trust mediated by brand reputation, and moderated by social media. This study uses the McDonald's brand to examine more deeply in the marketing sector and apply a quantitative method approach. Purposive sampling method was used in this study by distributing questionnaires to 230 respondents. This research was conducted in Indonesia and took respondents from big cities (Jabodetabek). The results of this study indicate that the brand equity variable consisting of brand awareness and brand association has a positive influence on the brand reputation variable. Then the brand reputation variable mediates the relationship between brand equity (brand awareness, brand association) and brand trust. Social media variables moderate the relationship between brand reputation and brand trust. Finally, this research contributes theoretically and managerially in order to provide good opportunities for consumers to increase trust in a brand.
Brand Equity (Brand Awareness And Brand Association)
Copyright (c) 2022 Yokie Radnan Kristiyono, Deotria Cintya Tiatira