SYSTEMATIC LITERATURE REVIEW OF TECHNOLOGY ACCEPTANCE IN THE CONTEXT OF BLOCKCHAIN

Abstract

Blockchain technology, which initially developed as the enabling technology for the cryptocurrency bitcoin, has evolved into a significant innovation in various industry sectors. The number of publications addressing blockchain acceptance has also increased significantly. Therefore, a systematic literature review was conducted to provide a comprehensive analysis related to technology acceptance in the context of blockchain. This study identified 39 relevant Scopus-indexed literatures between 2019 and 2023, including methods, sectors, key models, and influential factors in blockchain acceptance. The results showed that blockchain technology acceptance is mostly analyzed using the Technology Acceptance Model (TAM), which has the ability to explain how users accept and apply technology. Other results show that the most dominant factor in influencing blockchain acceptance is perceived usefulness, which is a view of how users see the practical benefits gained through accepting the technology. The results of this review study shed light on current research directions relating to technology acceptance, which in this case is blockchain, and serve as a reference for further research on blockchain studies.