PENGARUH EMPLOYEE CREATIVITY TERHADAP JOB PERFORMANCE YANG DIMEDIASI OLEH JOB SATISFACTION PADA KARYAWAN XYZ HOSPITALITY KOTA BANDUNG

Authors

  • Jessica Claudia Kurniawan FEB Unika Atma Jaya
  • Yohanes Arianto Budi Nugroho Unika Atma Jaya

DOI:

https://doi.org/10.25170/jm.v18i1.2266

Keywords:

Employee Creativity, Job Satisfaction, Job Performance

Abstract

The purpose of this study was to see the effect of employee creativity on job performance mediated by job satisfaction. This research was conducted at XYZ Hospitality Bandung City. Respondents in this study were 65 employees who worked in 5 (five) departments, namely Marketing & Sales, Personnel (Human Resource), Food & Beverage, Room Division, and Purchasing. The method used is Non-Probability / Non-Random Sampling. Data processing was performed using IBM SPSS Statistics 26 and Macro Hayes PROCESS software. The results of this study indicate that (1) employee creativity has a positive and significant effect on job satisfaction, (2) job satisfaction has no significant effect on job performance, (3) employee creativity has a positive and significant effect on job performance, and (4) employee creativity has no effect on job performance with job satisfaction as a mediating variable.

References

Fu, W., & Deshpande, S. P. (2014). The impact of caring climate, job satisfaction, and organizational commitment on job performance of employees in a China’s insurance company. Journal of Business Ethics, 124(2), 339-349.

Yee, W. F., Pink, L. S., & Sern, M. L. C. (2014). The effect of a psychological climate for creativity on job satisfaction and work performance. International Journal of Economics and Management, 8, 97-116.

Zhao, X., Lynch Jr, J. G., & Chen, Q. (2010). Reconsidering Baron and Kenny: Myths and truths about mediation analysis. Journal of consumer research, 37(2), 197-206.
Stasielowicz, L. (2019). Goal orientation and performance adaptation: A meta-analysis. Journal of Research in Personality.

Ravikumar, R. K., & Raya, R. P. (2019). Impact of Performance Appraisal on Organizational Citizenship Behaviour and Intention to Stay through Affective Commitment: A Literature Review. International Journal of Scientific Research and Management.

Choi, J. Y., Miao, C., Oh, I. S., Berry, C. M., & Kim, K. (2019). Relative importance of major job performance dimensions in determining supervisors' overall job performance ratings. Canadian Journal of Administrative Sciences/Revue Canadienne des Sciences de l'Administration, 36(3), 377-389.

Debusscher, J., Hofmans, J., & De Fruyt, F. (2017). The multiple face (t) s of state conscientiousness: Predicting task performance and organizational citizenship behavior. Journal of Research in Personality, 69, 78-85.

Hakim, L., & Hidayat, A. S. (2018). The effect of job stress and job satisfaction on organizational commitment. Indonesian Journal Of Business And Economics, 1(1).

Tongchaiprasit, P., & Ariyabuddhiphongs, V. (2016). Creativity and turnover intention among hotel chefs: The mediating effects of job satisfaction and job stress. International Journal of Hospitality Management, 55, 33-40.

Jawecki, G., Füller, J., & Gebauer, J. (2011). A comparison of creative behaviours in online communities across cultures. Creativity and Innovation Management, 20(3), 144-156.

Siengthai, S., & Pila-Ngarm, P. (2016, August). The interaction effect of job redesign and job satisfaction on employee performance. In Evidence-based HRM: a Global Forum for Empirical Scholarship. Emerald Group Publishing Limited.

Downloads

Published

2021-10-19
Abstract views: 575 | PDF downloads: 375