Kontribusi Organizational Commitment dan Perceived Organizational Support terhadap Organizational Citizenship Behavior pada Karyawan Generasi Milenial

Yolanda Caroline; Benedicta Prihatin Dwi Riyanti

doi:10.25170/manasa.v14i1.6646

Authors

Yolanda Caroline Fakultas Psikologi, Universitas Katolik Indonesia Atma Jaya, Jakarta, Indonesia
Benedicta Prihatin Dwi Riyanti Fakultas Psikologi, Universitas Katolik Indonesia Atma Jaya, Jakarta, Indonesia

DOI:

https://doi.org/10.25170/manasa.v14i1.6646

Keywords:

Affective commitment, millennial generation, Perceived Organizational Support, Society 5.0

Abstract

Technological advancements in Society 5.0 have integrated humans with technology, encouraging millennials to prioritize their careers, maintain work-life balance, and pursue growth. A study involving 198 millennial employees (aged 24–43, each with at least two years of full-time work experience) investigated the impact of organizational commitment and perceived organizational support on organizational citizenship behavior (OCB). The results showed that while affective commitment and perceived organizational support significantly influenced OCB, continuance and normative commitments did not. These findings suggest practical implications for organizations seeking to enhance OCB among millennial employees. Specifically, developing targeted programs to strengthen affective commitment and enhance perceived organizational support – by making it more tangible and impactful for employees – can serve an effective strategy for fostering positive organizational behavior.

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